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Frontline Management Institute |
Statements of Attainment:
Frontline Management
Accredited Qualification
|
Statements of
Attainment are awarded for individual Units of Competency within the
qualifications:
Diploma of
Business (Frontline Management) BSB51004
Certificate IV
in Business (Frontline Management)
BSB41004
Certificate III
in Business (Frontline Management)
BSB30504 The Statements
of Attainment build up towards the relevant Qualification and can be taken
one at a time in any order. These are recognised leading
qualifications that helps individuals and organisations enhance
frontline management performance. The Statements
of Attainment each cover one of the units of management competency within
the appropriate qualification. They cover areas such as managing priorities,
professional development, workplace relationships, work teams,
operational plans, information systems, customer service, work safety,
continuous improvement, change, innovation and workplace learning. Participants
can gain the Statements of Attainment with FMI through a choice or blend of
delivery methods including public courses, in-house corporate programs, open
learning, internet enhanced open learning, recognition of prior learning and
recognition of current competency. The Statements
of Attainment are competency based and are gained by providing evidence of
competency in the Unit at the appropriate level. Participants must be
assessed to gain the Statements of Attainment. Participants carry out
assessment projects, which create real benefits for the organisation. They
work with a Mentor from their own organisation who guides them. FMI provides
both Learning Guides and Assessment Guides. Statement of
Attainment cover valuable areas of work and both participants and
organisations gain great benefits from them. For full
details of how the Statement of Attainment on individual units lead to a full
Qualification see the overview of the Qualification you are interested in. |
Details
given: ü
Duration ü Fees ü
Frequently asked questions
(FAQs) |
The Statements of
Attainment relate to the appropriate qualification.
In summary:
Diploma of
Business (Frontline Management) BSB51004
Diploma covers 11
Units of management competency at AQF Level 5. All 11 Units must all be
completed and assessed to gain the Qualification.
Certificate IV in Business
(Frontline Management) BSB41004
Certificate IV
covers 8 Units of management competency at AQF Level 4. All 8 Units (5 core
units plus 3 elective units) must all be completed and assessed to gain the
Qualification.
Certificate III in Business
(Frontline Management) BSB30504
Certificate III
covers 6 Units of management competency at AQF Level 5. All 6 Units (4 core
units plus 2 elective units) must all be completed and assessed to gain the
Qualification.
To gain more information about the content of a course see the Course Description.
FMI generally
recommends participants take a period over 2 to 3 months to complete a
Statement of Attainment. Although face-to-face training itself can start at one
day per unit this time frame allows for further study and for development of
assessment projects. Most people in FMI’s programs are very busy and this seems
an appropriate time frame.
The program can
be completed sooner depending on experience and prior learning. Participants
can speed up the process if they have prior learning in part of the program and
recognition of prior learning arrangements are
available.
The Statements of
Attainment is available through FMI through the following options. Participants
and organisations can use one of the options or can choose a blend of more than
one option:
- Public Courses
- Open Learning
- Recognition Processes: Recognition of Prior
Learning (RPL) and Recognition of Current Competency (RCC)
- Corporate Courses: Custom tailored
in-house programs for organisations
Please contact us
to discuss your specific needs.
Delivery Option
1: Public Courses
FMI delivers public Courses in Sydney in each of the 11 Modules. Our current Calendar of Public Courses gives you dates and links to Course Description.
Participants can
take the courses in any order and build up the qualification over a time frame
that suits themselves.
Delivery Option
2: Open Learning
FMI provides
Learning Guides for Open Learning. These are Word Documents sent as email
attachments. Selected written and website resources are also recommended.
Participants must
have a computer with email facilities and a program that will use Word
documents to use this Open Learning facility. All communication is by email and
email and telephone help is provided.
This delivery
method is useful for participants unable to attend face-to-face training, in
remote locations, overseas on assignment or on shift work.
Delivery Option 3: Recognition Processes: Recognition of Prior Learning (RPL) and
Recognition of Current Competency (RCC)
Recognition of
Prior Learning (RPL) and Recognition of Current Competency (RCC) are processes
where competency is recognised, without the need for further training or
development. Participants in a program may be able to demonstrate competency
for one or more units. FMI has specialised
Recognition Processes and instruments,
which help you easily present evidence for assessment.
Delivery Option 4: Corporate Courses: Custom tailored
in-house programs for organisations
FMI tailors programs to meet the specific needs of
organisations. We partner with organisations and deliver great results. FMI
presents in-house programs in Sydney, Melbourne, Brisbane, Perth, Auckland and
other locations by arrangement.
We train and use Mentors within the organisation to ensure
that management competency is demonstrated that is appropriate to the needs of
the organisation. Participants carry out workplace projects for assessment that
are designed to create real benefits for the organisation and are signed off by
their Mentors and by their line managers.
Return on Investment (ROI) can be measured and often
delivers a positive cash flow to the organisation. Knowledge gained through
project work can be shared among other managers using FMI’s unique Knowledge
Bank © system.
Working with corporate and government clients over many
years we have developed a range of strategies and techniques that optimise the
effectiveness of management development. As the leading specialists in this
area we have a focus on performance improvement that delivers real and
measurable benefits to both participants and to their organisations.
Corporate customised programs can include the appropriate
blend of courses, workshops, open learning and recognition processes to suit
your organisation. Current courses delivered in-house can be retained within
the program if they are appropriate and working well.
Please call us today to discuss your organisation’s needs on
+61 2 9281 2635.
This Qualification is useful for:
n
Frontline Managers
n
Middle Managers
n
Supervisors
n
Business Operators
n
Team members
For this
qualification people must be in a role where they can demonstrate
responsibility for team or business unit performance at the appropriate level
as set out in the Qualification (Diploma or Certificate).
Assessment for
this Qualification is by evidence to demonstrate competency for the competency
units.
FMI has a unique
copyrighted way of assessing competency that provides valuable development to
both the participant and to the organisation.
The assessment
consists of two forms:
- Competency Application
Assessment Questions
- Workplace Assessment
Projects
The Competency
Application Assessment Questions are related to individual units and
require evidence of participant’s application of competency in the workplace.
Participant’s answers are signed off by either participant’s Line manager or by
their workplace Mentor. Participants in Public Programs must arrange for a
suitable person to act as their Mentor.
The Workplace
Assessment Projects are carried out for each pair of units. For individual
Statements projects can be carried out for each unit selected if needed.
Participants select an opportunity, issue or problem in their work that can be
improved and relates to the competency unit. Participants agree the project
with their manager and Mentor. Participants then plan, implement and review the
project liaising with their Mentor and Manager who sign off on the project.
FMI sends
participants Assessment Guides (Word Documents in electronic form) that
participants complete and email back to FMI. The Assessment Guides contain all
questions to answer, instructions and the relevant competency unit details.
Participants must have a computer with email capability and be able to use Word
documents.
An FMI assessor
assesses participant assessment submissions and participants are sent an
Assessment Report by email.
Participants are
assessed as either COMPETENT or COMPETENCY NOT YET DEMONSTRATED.
The following
resources are provided by FMI as people book and undertake the units in the
program:
ü
Program Introduction
ü
Management Evaluator 360° Analysis Tool
ü
Learning Guide for individual Unit
ü
Assessment Guide for individual Unit
ü
Management Evaluator 360° Analysis Tool
ü
Resource listings including two core textbooks; other
suggested readings; website links
Resources are
provided electronically in Word Format and sent as email attachments.
Participants in
face-to-face training receive printed Learning Guides.
All resources,
documentation and systems are copyright of the Frontline Management Institute.
|
Delivery Option |
Dates and
Locations |
|
1. Public
Courses |
See FMI’s
Calendar of Public Courses in Sydney Units can be
taken in any order at your own pace |
|
2. Open
Learning |
Open Learning
is available anytime, anyplace through email. Available
globally. |
|
3. Open
Learning Plus Internet-based Learning |
Open Learning
Plus Internet-based Learning is available anytime, anyplace through email.
Available globally. |
|
4.
Recognition
Processes: Recognition of
Prior Learning (RPL) and Recognition of
Current Competency (RCC) |
Recognition
Processes: Recognition of Prior Learning (RPL) and Recognition of Current
Competency (RCC) are available anytime, anyplace through email.
Available globally. |
|
5.
Corporate
Courses |
Corporate
Courses are custom tailored in-house programs for organisations. They are
available any time, any place for organisations subject to negotiation. Available
Australia and New Zealand for standard programs. Also available
globally for global organisations. |
|
Delivery Option |
Fees* |
|
1. Public
Courses |
See Calendar on FMI website |
|
2. Open
Learning |
See Calendar on FMI website |
|
3. Open
Learning Plus Internet-based Learning |
See Calendar on FMI website |
|
4. Recognition
Processes: Recognition of
Prior Learning (RPL) or Recognition of
Current Competency (RCC) |
See Calendar on FMI website |
|
5. Corporate
Courses |
Corporate
Courses are custom tailored in-house programs for organisations. Requirements of
different organisations vary, as do delivery options selected and numbers of
participants. Please contact
FMI by phone to discuss your particular requirements. Once agreement
is reached on requirements a written quotation is provided, usually within 24
hours. |
Step 1: Enrolment
To enrol in the
relevant Qualification (Diploma, Certificate IV or Certificate III) relating to
the units chosen for Statements of Attainment costs participants no fee or
obligation!
Participants
simply fill in FMI’s
Frontline Management Qualification Enrolment Form and we process
the enrolment. There is no obligation to proceed further and no fee is charged
at this stage.
If participants
do choose to pre-pay for the whole qualification at this stage they gain a
substantial saving as shown in the fee schedule but they are not obliged to do
this.
Step 2: Booking
Participants or
people making group bookings choose the appropriate selection of individual
Public Courses, Open Learning Courses or Recognition Processes from FMI’s
Calendar of Public Courses and FMI’s
Course Description. You can book any course in any
order using the blend of delivery options that suits you. You proceed at your
own pace. You only pay for the bookings you make. You are not obliged to
complete the Diploma.
You can request
Statements of Attainment to be issued for individual Units once you have been
satisfactorily assessed.
Frequently Asked
Questions (FAQs)